Terms and conditions of sale

In these T&Cs, the following terms have the meanings given below:

• “Vignette-Pass” or “we”: TAILOR MADE DIGITAL SLU, publisher of vignette-pass.com;
• “Customer”: any person who places an order on the website; “Consumer”: a Customer who is a natural person acting for purposes outside their trade, business, craft, profession or agricultural activity; “Business Customer”: a Customer acting for the purposes of such an activity;
• “Permit”: the road-use right ordered, namely an electronic motorway vignette;
• “Competent Authority”: the government department, public body or operating company that issues the Permit in the country concerned and, where applicable, the distributor it has approved;
• “Official Fee”: the amount set by the Competent Authority for the Permit; paid in the Customer's name and on the Customer's behalf, it is recharged to the Customer at its exact amount, without any mark-up, and is a disbursement outside the scope of VAT;
• “Service Charges”: the remuneration of Vignette-Pass for the intermediary service, including VAT;
• “Registration”: the recording of the Permit, for the designated vehicle, in the Competent Authority's system;
• “Proof of Registration”: the document sent to the Customer by e-mail summarising the registered Permit;
• “Customer Account”: the secure personal area of the website, created automatically after the first paid order;
• “Automatic Renewal”: the purchase, when an electronic vignette expires, of a new identical Permit for the same vehicle, as described in the article “Automatic Renewal and One-time Purchase option”.

The service is provided by TAILOR MADE DIGITAL SLU, a company incorporated under Andorran law, licence number 20704, whose registered office is at Carrer de l'aigueta, 19, 1R pis, 3A porta, Andorra 16. Contact: contact@vignette-pass.com. Full details are given in the legal notice.

These T&Cs apply to every order placed on the website, whether by a Consumer or by a Business Customer. Provisions referring to consumer rights benefit Consumers only.

They prevail over any other document issued by the Customer, in particular the Customer's own purchasing conditions. The applicable T&Cs are those in force on the date of the order; they can be accessed at any time at the bottom of every page of the website and can be saved or printed.

The conditions of use of the Permit itself (network covered, checks, penalties, exemptions) are governed by the regulations of the country concerned and the terms of the Competent Authority, which are binding on both the Customer and us. The country annexes summarise the main points for information purposes; in the event of any discrepancy, the official regulations prevail.

Vignette-Pass is a private, independent service. We are neither a government body, nor an official organisation, nor an exclusive distributor, and we are not affiliated with any public authority or road operator.

The Customer may buy the same Permits directly from the Competent Authorities or their official points of sale, at the Official Fee alone. By ordering from us, the Customer chooses to pay Service Charges for an assistance service which includes, in particular: an explanation of each country's rules in the Customer's language, consistency checks on the data entered (number plate entered twice, preview, format warnings), Registration with the Competent Authority, sending of the Proof of Registration and the invoice, storage of the order history in the Customer Account, and multilingual support, including forwarding a request for correction or refund to the Authority.

Vignette-Pass has no contract, approval or partnership with the Competent Authorities. Its activity as an independent intermediary is carried out within the following framework, established on the basis of the legislation and official positions published as at the date on which these T&Cs were last updated:

• Switzerland: the Federal Office for Customs and Border Security (FOCBS) states that it has no official distribution partner for the e-vignette and, regarding third-party providers, specifies: “Third-party providers charge surcharges. This is permissible.” It asks that providers clearly present themselves as independent and itemise their costs, which we do (FOCBS FAQ). The Federal Motorway Vignette Act (Articles 9a and 18) contains no provision on e-vignette intermediaries (text of the Act).
• Czech Republic: the Ministry of Transport asks third-party sellers to state the price of the vignette, the price of their service and the total price, which we do before any payment (Ministry press release). Act No. 13/1997 on Roads (§ 21a) contains no provision on intermediaries (text of the Act).
• Slovakia: Act No. 488/2013 on the Motorway Vignette (§ 5) contains no provision on intermediaries (text of the Act). However, Národná diaľničná spoločnosť (NDS) recommends buying the vignette on its official website rather than through intermediary websites (NDS press release).
• Slovenia: we are not among the sellers authorised by the company DARS. Its 2025 General Act (point 10) provides that DARS accepts no liability for sales made by unauthorised sellers (General Act), and DARS warns against such purchases without describing them as illegal (DARS warning).

To our knowledge, none of these texts prohibits the activity of an independent intermediary. They do not, however, constitute an authorisation or approval granted to us, and the Competent Authorities recommend buying through their official channels, which the Customer remains free to do at any time.

By confirming the order, the Customer instructs Vignette-Pass to purchase and register the chosen Permit, in the Customer's name and on the Customer's behalf, with the Competent Authority, either directly or through a distributor approved by it, and to pay the Official Fee for that purpose in the Customer's name and on the Customer's behalf. The Official Fee so paid is recharged to the Customer at its exact amount, without any mark-up, and recorded separately from our own revenue: it is a disbursement within the meaning of Article 79(c) of Directive 2006/112/EC.

This mandate extends to the ancillary steps that are strictly necessary: transmitting the vehicle and Customer data, receiving confirmation of Registration and, at the Customer's request, submitting a request for correction, amendment or refund to the Competent Authority.

The decision to issue, amend or refund the Permit rests exclusively with the Competent Authority, in accordance with its regulations. We have no power over that decision or over the rules on checks and penalties.

Subject to the plans and availability shown on the website, we offer electronic motorway vignettes for the following four countries:

• Switzerland;
• Czech Republic;
• Slovenia;
• Slovakia.

For each Permit, the main characteristics (type, duration and validity rules, vehicle category covered, network concerned, delivery method) are set out on the page for the country, in the ordering process and in the annexes to these T&Cs, and restated in the order summary before payment.

Our online offer covers light vehicles with a maximum authorised laden weight not exceeding 3.5 tonnes (cars, motorhomes, light commercial vehicles) and, where the country provides for it and the option is shown, motorcycles. Heavier vehicles, trailers and caravans subject to a separate permit, and special categories (for example vehicles eligible for a reduced rate depending on their fuel) are not covered, unless otherwise stated on the website.

Ordering takes three steps:

• choosing the country, the Permit, the type or amount and the validity start date;
• entering the vehicle category, the country of registration, the registration number (entered twice, without copy and paste, with a preview) and the e-mail address for delivery;
• reviewing the order summary, accepting the T&Cs, requesting immediate performance (see the “Right of withdrawal” clause) and paying.

Before paying, the Customer can check the details of the order and its total price, go back to the previous steps and correct any input errors. Clicking the payment button constitutes an order with an obligation to pay.

The contract is concluded when payment is authorised. A confirmation summarising the order and the price is sent without delay by e-mail; it constitutes confirmation of the contract on a durable medium.

The website is available in fifteen European languages; the contract is concluded in the language used for the order.

Vignette-Pass may refuse or cancel an order before its Registration in the event of reasonable suspicion of fraud or fraudulent use of a means of payment, an unresolved previous dispute, clearly incorrect or inconsistent information, a request clearly intended for resale, or where the Competent Authority refuses Registration or its system is unavailable for a prolonged period.

In such cases, the Customer is informed by e-mail and the total price is refunded in full, free of charge.

The total price is stated in euros, inclusive of all taxes. It is made up of two components, shown separately before any payment:

• the Official Fee, set by the Competent Authority, paid over to it in full in the Customer's name and on the Customer's behalf and recharged at its exact amount; it is not subject to VAT (see the “Invoicing and VAT” clause);
• the Vignette-Pass Service Charges, including VAT, which remunerate the service described in the “Nature of the service” clause.

Some official fees are set in a currency other than the euro (Swiss franc, Czech koruna). The amount in euros shown when the order is placed is final for the Customer: subsequent exchange-rate fluctuations are neither charged nor refunded to the Customer. Any currency conversion or foreign payment fees charged by the Customer's bank remain payable by the Customer.

Official fees may be changed at any time by national authorities. The applicable price is the one displayed when the order is confirmed.

Electronic vignettes valid for more than three days are offered under two plans, between which the Customer chooses before payment, neither being preselected: “Automatic renewal”, at the price of the Permit, or “One-time payment” (One-time Purchase option), with no subscription, at the price of the Permit plus €3.99 including VAT. Both prices are shown side by side before payment; the surcharge appears on a separate invoice line. No other charge applies.

An invoice is issued for each paid order; it is attached to or linked from the confirmation e-mail and can be downloaded at any time from the Customer Account. The Customer agrees to receive invoices electronically. In the event of a refund, a credit note is issued.

As TAILOR MADE DIGITAL SLU is established in Andorra, outside the European Union, the VAT due on services supplied to customers located in the Union is that of the Customer's Member State, determined by the billing address or, failing that, by the vehicle's country of registration. It is declared and paid through the One-Stop Shop under the non-Union OSS scheme (Articles 358a to 369k of Directive 2006/112/EC) and applies only to the Service Charges and, where applicable, to the One-time Purchase option. The Official Fee, paid in the Customer's name and on the Customer's behalf and recharged at its exact amount, is a disbursement excluded from the taxable amount and outside the scope of VAT (Article 79(c) of Directive 2006/112/EC): it is shown on a separate invoice line, without VAT. The VAT rate and amount are shown on the invoice. No EU VAT is charged to Customers located outside the Union.

A Business Customer wishing to have its details and VAT number shown on the invoice should enter them in its Customer Account before ordering or send them to support as soon as possible.

Payment in full is due when the order is placed. It is made by bank card (CB, Visa, Mastercard) and, where offered, by Apple Pay or Google Pay, through our payment service provider SysPay Ltd. Payments may be subject to 3-D Secure strong authentication by the Customer's bank. Card details are entered on the provider's interface; Vignette-Pass never has access to the full card number or the security code.

Until payment is authorised, no order is recorded and no Permit is purchased. If payment is declined, the Customer may try again with another means of payment.

Where the order includes Automatic Renewal, the Customer authorises SysPay Ltd to securely keep a reference (token) of their card and Vignette-Pass to charge that card with the price of each renewal, under the conditions of the article “Automatic Renewal and One-time Purchase option”. This authorisation ends as soon as renewal is switched off.

An unjustified payment dispute (chargeback) relating to a Permit that has already been registered, where the Official Fee has been paid on the Customer's behalf, may give rise to recovery of the sums due.

• Scope: Automatic Renewal applies to time-limited electronic vignettes valid for more than three days. Excluded are vignettes valid for three days or less (in particular 1-day vignettes): they are never renewed automatically and the One-time Purchase option is not offered for them. The Customer can buy them again at any time from their Customer Account.
• Consent: Automatic Renewal is set up only if the Customer themselves chooses, before payment, the “Automatic renewal” plan, which is never preselected and is shown with the amount, frequency and date of future charges; this choice constitutes acceptance of those charges. Without this choice, the order is not renewed.
• Principle: on expiry, we order for the Customer a new identical Permit (same country, same option, same vehicle) whose validity starts when that of the current Permit ends, and then renew in the same way at each expiry until renewal is switched off.
• Amount and frequency: before payment, the Customer is shown the amount of each renewal (price of the Permit on the order date: Official Fee and Service Charges including VAT), the frequency of the charges (at each expiry of the Permit, i.e. the duration of the chosen option) and the date of the next charge; this information is repeated on the confirmation page and in the confirmation e-mail. If the price of a renewal differs from this amount, in particular because the Competent Authority has changed the Official Fee, the new price is stated in the reminder e-mail and the Customer may switch renewal off, free of charge, before the charge.
• Prior notice: a reminder e-mail is sent to the Customer 24 hours before each charge for the automatic renewal of their vignette. This e-mail states the country and vignette concerned, the number plate, the scheduled date and time of the charge, its total amount including VAT, the new validity period and how to switch renewal off before the charge. No renewal charge is made unless this e-mail has first been sent within this time limit.
• Payment: the price is charged to the card used for the order on the last day of validity of the current Permit, at the time of day of the initial order, so that the new Permit can be registered before its validity starts. If payment is declined, two further attempts are made on the same card, two days and then seven days after the decline; the new Permit then starts no earlier than the day the payment is accepted. If these attempts fail, renewal is stopped and the Customer is informed by e-mail. If the card can no longer be used (expired or blocked card), no further attempt is made and the Customer is invited to buy their Permit again.
• Switching off: the Customer may switch off Automatic Renewal at any time, free of charge and without giving reasons, as soon as their order is confirmed, from their Customer Account (vignette details) or by writing to customer support. It takes effect immediately for future renewals; the current Permit remains valid until its end date. The Customer may switch renewal back on, free of charge, as long as the Permit has not expired.
• One-time Purchase option: a Customer who does not want renewal chooses, before payment, the “One-time payment” plan. It costs €3.99 including VAT more than the plan with renewal; this surcharge pays for handling a one-off purchase and is not refundable once the service has been performed, including if the Customer later switches renewal on.
• Contract and documents: each renewal is a new order, subject to the T&Cs in force on its date, which the Customer can consult at any time on the website. It gives rise to a Proof of Registration and an invoice sent by e-mail.
• Renewal charged in error: if a renewal is charged although the Customer had switched it off, without the reminder e-mail described above, or twice, we refund the full price (Official Fee and Service Charges) within fourteen days of the Customer reporting it, whether or not the Competent Authority refunds the Official Fee, and have the Permit cancelled where its rules allow.
• Withdrawal: for each renewal, the Consumer keeps the right of withdrawal described in the article “Right of withdrawal”, which may be exercised as long as the new Permit has not been registered.

A Customer Account is created automatically after the first paid order, using the e-mail address entered when ordering; an e-mail gives access to it and allows a password to be set. It brings together the Customer's orders, Proofs of Registration, invoices and registered vehicles. Its creation does not give rise to any obligation to purchase.

The Customer keeps their login details confidential and informs us without delay of any unauthorised use. The Customer may delete their Customer Account at any time from its settings; orders and invoices are then kept, detached from the account, for the period required by accounting obligations.

The website is intended for personal and lawful use. The following are prohibited in particular: automated extraction of its content, any attempt at unauthorised access or at interfering with its operation, and use of the service to resell Permits to third parties without our written consent. The content of the website is protected as stated in the legal notice.

At the Customer's express request, Registration is carried out as soon as payment is authorised, usually within a few minutes. It may take longer if the Competent Authority's systems are unavailable or further checks are required; the Customer is then informed by e-mail. If Registration proves impossible, the order is cancelled and refunded in full.

The Customer chooses the validity start date when ordering. It may be set up to 180 days in advance, within the maximum advance purchase period set by the country concerned (see annexes). Where the chosen date exceeds that period, Registration is carried out as soon as the country's regulations allow it, and in any event before the start date; the Customer is informed accordingly.

The validity start and end times are those set by the Competent Authority and refer to the local time of the country concerned. Where the Permit is registered for the same day, its validity runs at the earliest from Registration: the Customer must not use the network subject to the Permit before receiving the Proof of Registration.

The Permit is linked to the number plate and country of registration in the Competent Authority's register. No sticker is provided. The Proof of Registration, sent by e-mail and available in the Customer Account, states the number plate, the country, the type and the validity period and, where the Authority provides one, the registration number or confirmation.

The Customer checks the Proof of Registration as soon as it is received and reports any discrepancy to support without delay. The Customer keeps it throughout the validity period, in electronic or printed form, so that it can be produced in the event of a check or a complaint.

The Customer is solely responsible for the accuracy and completeness of the information provided, in particular:

• the registration number, entered exactly as it appears on the vehicle registration certificate, and the country of registration;
• the vehicle category according to the country's criteria (maximum authorised laden weight, height above the front axle, fuel, trailer);
• the country, the type, the duration and the validity start date;
• the e-mail address for delivery.

The Customer declares that they are the holder of the vehicle registration certificate or the regular driver of the vehicle, or that they are duly authorised by the holder to order the Permit for that vehicle. The Customer orders for their own use or that of the occupants and users of that vehicle.

A Permit registered on the basis of incorrect information provided by the Customer may be treated as non-existent during a check. Any resulting fines, surcharges, collection costs or additional fees remain payable by the Customer. The Customer is also responsible for complying with the traffic rules of the country visited and for checking that their route is covered by the chosen Permit.

• Before Registration: any error reported to support is corrected free of charge.
• After Registration: a correction of the number plate, the country of registration or the start date is only possible within the limits set by the Competent Authority (number of changes, time limit, number of characters, supporting documents), summarised in the annexes. On request, we submit the request to the Authority at no additional Service Charges; any fees claimed by the Authority are payable by the Customer where the error is attributable to the Customer.
• Where the regulations do not allow any correction, the incorrect Permit can be neither amended nor refunded; a new Permit must be ordered for the correct vehicle.
• Error attributable to Vignette-Pass: if the registered Permit does not match the information entered by the Customer, we will have it corrected or replace it at our own expense or, if that is impossible, refund the total price.

As a rule, the Consumer has fourteen days from the conclusion of the contract to withdraw from it, without giving any reason (Article 9 of Directive 2011/83/EU on consumer rights, as transposed in their country of residence).

However, under Article 16(a) of that Directive (in France, Article L221-28(1) of the French Consumer Code (Code de la consommation)), this right can no longer be exercised once the service has been fully performed, where performance began with the Consumer's prior express consent and acknowledgement that they would lose their right of withdrawal once the contract had been fully performed.

Before payment, the Customer expressly requests, by ticking a separate box, immediate Registration of the Permit and acknowledges that the right of withdrawal will be lost once the service has been fully performed, that is, once the Permit has been registered with the Competent Authority. This rule applies even if the validity start date is later.

Until Registration has taken place, the Consumer may withdraw and is refunded in full. Irrespective of the foregoing, some Competent Authorities themselves allow cancellation before the start of validity (see annexes): in that case we forward the Customer's request under the Authority's conditions.

How to exercise this right, together with the model form, is set out on the Right of withdrawal page.

• Before Registration: the order can be cancelled simply by contacting support; the total price is refunded.
• After Registration: we can no longer cancel the Permit. A refund of the Official Fee is only possible if the country's regulations provide for it (for example in the event of double payment, an exempt vehicle or cancellation before the start of validity, depending on the country: see annexes); we submit the request to the Authority, whose decision is binding, and pay over to the Customer the amount actually refunded by it, less any fees it retains. Service Charges for a service that has been performed remain payable.
• No Authority refunds a Permit on a pro rata basis in the event of non-use, sale, theft, breakdown or change of vehicle, closure of sections or traffic restrictions, unless its regulations provide otherwise.
• Error or failure attributable to Vignette-Pass: refund of the total price.

Refunds are made to the payment method used for the order, within fourteen days at most of the request being accepted or, for a refund of the Official Fee, of its receipt from the Competent Authority.

Support is available 7 days a week at contact@vignette-pass.com. Any complaint must state the order reference and, where applicable, be accompanied by the relevant documents (Proof of Registration, penalty notice, vehicle registration certificate). We acknowledge receipt and undertake to respond as quickly as possible.

In the event of a check or a disputed fine, the Customer forwards the complaint to us as soon as possible, given the often short appeal deadlines set by the authorities; we provide the Customer with the Registration details in our possession.

Vignette-Pass is liable for the proper performance of the intermediary service. It shall not be liable where non-performance or defective performance is attributable to the Customer, to the unforeseeable and unavoidable act of a third party to the contract (in particular a Competent Authority or a road operator), or to force majeure.

We are not liable for decisions of the Competent Authorities (refusals, changes to prices or rules, checks, penalties), for the unavailability of their systems, for closures of roads or sections, or for the consequences of incorrect information provided by the Customer.

Nothing in these T&Cs limits or excludes the liability of Vignette-Pass in the event of gross negligence or wilful misconduct, or of death, personal injury or damage to health, nor the rights that the Consumer derives from the mandatory provisions applicable to them. With regard to Business Customers, and to the extent permitted by law, our liability is limited to direct and foreseeable loss, up to the price of the order concerned.

Neither party is liable for a failure caused by an event beyond its control, which could not reasonably have been foreseen when the contract was concluded and whose effects cannot be avoided by appropriate measures (for example: a general failure of an Authority's systems, a cyberattack, a natural disaster, an administrative decision). Performance is suspended for the duration of the event; if Registration becomes impossible, the order is cancelled and refunded.

Data collected when an order is placed is processed in accordance with our privacy policy. It is sent to the Competent Authority only to the extent strictly necessary for Registration; the registered Permit is then kept by that Authority in accordance with its own rules.

Computer records kept under reasonable security conditions constitute proof of communications, orders and payments between the parties, unless proven otherwise. The confirmation e-mail is the durable medium of the contract; the contract is archived and the Customer may access it from the Customer Account or simply on request.

If a dispute cannot be resolved by our customer service, the consumer may refer it free of charge to an alternative dispute resolution procedure with Servei d'Atenció al Consumidor del Govern d'Andorra (www.govern.ad/ca/tematiques/comerc-i-consum/consum/servei-d-atencio-al-consumidor). Recourse to this procedure is optional and does not deprive the consumer of the right to bring proceedings before the competent courts.

These T&Cs are governed by Andorran law. In accordance with Article 6 of Regulation (EC) No 593/2008 (Rome I), this choice of law does not deprive a Consumer resident in the European Union of the protection afforded to them by the mandatory provisions of the law of their country of residence.

Failing an amicable settlement, the Consumer may bring proceedings, at their choice, before the Andorran courts or the courts of the State in which they are domiciled. Proceedings against a Consumer may only be brought before the courts of the State in which the Consumer is domiciled. For disputes with a Business Customer, the Andorran courts have exclusive jurisdiction, to the extent permitted by law.

• If any clause of these T&Cs is declared void or unenforceable, the other clauses remain in full force and effect; the clause concerned is replaced by the statutory rule closest to its purpose.
• A party's failure to rely on a breach does not constitute a waiver of its right to rely on it subsequently.
• The T&Cs are available in each language of the website. In the event of any discrepancy in interpretation, the French version prevails, subject to the mandatory provisions protecting the Consumer.

The T&Cs may be amended at any time, in particular to take account of changes in a country's regulations. The applicable terms are those in force on the date of the order; the date of the last update is shown at the top of the page.

The following annexes summarise, for each country, the rules of the Competent Authority relevant to the order: types and validity, vehicles concerned, number plate rules, possibilities for correction and refund, checks and penalties, exemptions and delivery methods. They are based on the official texts and conditions as at the update date shown at the top of the page.

These rules are a matter for each State and may change without notice; the amounts of fines are given for guidance only. The prices in force are those displayed when the order is placed. In the event of any discrepancy between an annex and the official regulations, the latter apply.

• Competent Authority: the Federal Office for Customs and Border Security (FOCBS), which manages the charge for the use of national roads and the e-vignette register. Swiss regulations allow sale by third-party resellers charging fees, provided that they present themselves as independent and itemise their costs, which we do.
• Type and validity: a single type, annual. Each vignette is valid from 1 December of the previous year to 31 January of the following year, i.e. for up to 14 months. It is valid from its Registration, and at the earliest from the 1 December preceding its year. There is no short-term vignette, including for mere transit.
• Vehicles: motor vehicles and trailers with a total weight not exceeding 3.5 tonnes, travelling on national roads subject to the charge (motorways and semi-motorways). Motorcycles require a vignette. A trailer or caravan towed by such a vehicle requires its own vignette, unless it is towed by a motorcycle; our online offer does not cover trailer vignettes. Vehicles over 3.5 tonnes, including heavy motorhomes, are subject to a different charge and are not covered.
• Number plate: the e-vignette is linked to the number plate and country of registration, not to the vehicle. It remains valid if the same plate is fitted to another vehicle; with interchangeable plates, a single e-vignette is sufficient.
• Number plate error: the FOCBS allows a single correction of the number plate; for a foreign plate, it is only possible within 24 hours of purchase. The Customer must therefore report any error to support as soon as the Proof of Registration is received. Hyphens and spaces make no difference.
• Change of number plate: the e-vignette can be transferred to a new plate (relocation, loss or theft of plates) if the vehicle and its keeper remain the same, on production of supporting documents to the FOCBS. No transfer is possible where the vehicle and the plate change at the same time.
• Refund: the FOCBS does not refund the vignette, except in the case of a double purchase or double debit shown by proof of payment. No pro rata refund is granted if the plates are surrendered or the vehicle is sold.
• Checks and penalties: checks by the police and the FOCBS, in particular at borders and on the road. Using a road subject to the charge without a valid vignette is punishable by a fine of 200 Swiss francs, in addition to purchasing the vignette.
• Exemptions: in particular trailers towed by a motorcycle and certain vehicles designated by Swiss regulations (for example emergency vehicles).
• Delivery: electronic Proof of Registration; no sticker is provided. The adhesive vignette, which is still sold elsewhere, has the same value but is not offered on our website.

• Competent Authority: the State Fund for Transport Infrastructure (SFDI, Státní fond dopravní infrastruktury), which keeps the register of electronic vignettes (edalnice.gov.cz).
• Types: 1 day, 10 days, 30 days and 1 year. Validity begins at 00:00:00 on the chosen day or, if the start is set for the day of purchase, at the time of Registration. It ends at 23:59:59 on the last day: the chosen day for 1 day, the 10th day for 10 days, the 30th day for 30 days and, for 1 year, the day before the same day of the following year (example: start on 1 May, end on the following 30 April).
• Advance purchase: the start date cannot be earlier than payment or more than 30 days after it. For a later date, Registration is carried out within the 30 days preceding the start date (see the “Performance” clause).
• Vehicles: motor vehicles with at least four wheels whose maximum authorised weight, as shown on the vehicle registration certificate, does not exceed 3.5 tonnes; the weight of a towed trailer is not added. Motorcycles and trailers do not require a vignette. Vehicles over 3.5 tonnes pay a separate distance-based toll, which is not covered. A reduced rate exists for natural gas (CNG/LNG) or biomethane vehicles (half the full rate) and for plug-in hybrids emitting no more than 50 g CO₂/km (about a quarter): our online offer includes these rates, and the Customer chooses the fuel category shown on the vehicle's registration certificate, under their own responsibility.
• Exemptions: in particular vehicles powered solely by electricity or hydrogen and certain vehicles of persons with severe disabilities; depending on the case, the exemption requires prior declaration to the SFDI. No order should be placed for an exempt vehicle.
• Number plate and changes: the Permit is linked to the declared number plate and country of registration. The type of vignette can no longer be changed after payment. Before the start of validity, the number plate or country may be changed once and the start date may be moved, within the limit of 30 days after payment. During validity, only an error affecting no more than two characters can be corrected, without changing the number of characters. An official change of registration of the same vehicle is taken into account upon declaration with supporting documents. The vignette cannot be transferred to another vehicle.
• Refund by the Authority: only in the cases provided for by Czech regulations, in particular an exempt vehicle, a vehicle not subject to the vignette (over 3.5 tonnes, trailer), an incorrect vignette type, double payment, an incorrect country of registration or a non-existent number plate, upon a justified request submitted within three years of payment. The SFDI retains a processing fee of 75 koruna per request, to which international transfer fees may be added. No refund is granted in the event of theft, destruction or non-use of the vehicle, closure of sections, or where the number plate has already been corrected by two characters.
• Checks and penalties: checks by the Czech police and customs using number plate recognition cameras (patrol vehicles, gantries, rest areas). Driving on a toll road without a valid vignette exposes the driver to a fine of up to 20,000 koruna.
• Network: motorways and expressways signposted as subject to the charge; certain urban sections or bypasses are free of charge, according to the official map.
• Delivery: electronic Proof of Registration including the Authority's payment confirmation; no sticker is provided.

• Competent Authority: the Motorway Company of the Republic of Slovenia (DARS d.d.), which manages the electronic vignette system (evinjeta.dars.si). Registration is carried out in the official DARS system; a vignette registered in this way has the same value as one purchased directly from DARS.
• Classes: 1 — single-track vehicles (motorcycles), with or without a trailer; 2A — two-track vehicles of no more than 3.5 tonnes whose height above the front axle is up to 1.3 m, as well as motorhomes of no more than 3.5 tonnes, whatever their height; 2B — two-track vehicles of no more than 3.5 tonnes whose height above the front axle is over 1.3 m (including many vans, minibuses and high MPVs), except motorhomes. A trailer does not change the class. Our online offer covers classes 1, 2A and 2B: the Customer chooses their vehicle's class when ordering, as a vignette of a lower class is penalised in the same way as having no vignette.
• Types and validity: weekly (all classes) — seven consecutive days, including the start day; monthly (classes 2A and 2B) — until the end of the day with the same date in the following month (or of the last day of that month if there is no such date); six-month (class 1 only) — six months from the start date; annual (all classes) — until the end of the same day in the following year (for a start on 29 February, until 28 February). Class 1 has no monthly vignette. The applicable price is the one in force on the first day of validity.
• Advance purchase: the start date may be set no later than 30 days after purchase, including the day of purchase. For a later date, Registration is carried out as soon as that period allows (see the “Performance” clause).
• Changes: until validity has begun, the number plate and the start date may be changed, provided the new date remains within the 30-day limit; the type of vignette and the class can never be changed. Once validity has begun, a vignette purchased online can no longer be corrected. In the event of a number plate error on an annual vignette, a correct vignette must be purchased and a proportional refund of the incorrect vignette then requested.
• Cancellation and refund by the Authority: where the start date is in the future, DARS accepts withdrawal from the purchase before the start of validity, with a full refund of the Official Fee within 14 days of acceptance; no withdrawal is possible after the start of validity. For an annual (or six-month) vignette, a refund of the residual value is possible if the vehicle is deregistered or receives new plates, upon a request submitted within 30 days, less fees retained by DARS. We forward these requests; any withdrawal request must reach us no later than two working days before the start date.
• Checks and penalties: checks by DARS, the Financial Administration and the police (cameras, checkpoints, patrol vehicles). The fine for driving without a valid vignette of the correct class is €300; it is €500 for improperly transferring a number plate linked to a vignette to another vehicle. The offender must also purchase a vignette valid from the day of the offence.
• Excluded sections: the Karawanken Tunnel and the section of the A2 leading to it from the Hrušica interchange are subject to a separate toll, payable on site; certain other coastal or urban sections are also excluded from the vignette.
• Exemptions: in particular priority, military and humanitarian transport vehicles, subject to prior registration.
• Delivery: electronic Proof of Registration; no sticker is provided.

• Competent Authority: Národná diaľničná spoločnosť (NDS), the national motorway company, which manages the electronic vignette system (eznamka.sk).
• Vehicles: vehicles with at least two axles (four wheels) and combinations with a maximum authorised weight not exceeding 3.5 tonnes, as well as passenger cars (category M1) regardless of their weight. A trailer towed by a car or light commercial vehicle requires its own vignette where the maximum authorised weight of the combination exceeds 3.5 tonnes; below that, it is covered by the vehicle's vignette. Motorcycles and tricycles do not require a vignette. Heavier vehicles pay a separate electronic toll, which is not covered.
• Types and validity: 1 day — until 23:59:59 on the chosen day; 10 days, 30 days and 365 days — 10, 30 and 365 consecutive calendar days respectively, including the start day. Validity begins at 00:00:00 on the chosen day or, for a start on the same day, at the time of payment. A new 365-day vignette can only begin when the previous one expires.
• Advance purchase: the start date may be set no later than 60 days after payment, and no later than 31 December of the current tariff year. For a later date, Registration is carried out as soon as that period allows (see the “Performance” clause).
• Corrections: a typing error in the number plate can be corrected online before the start of validity or, at the latest, until the end of the day of payment; thereafter, a reasoned written request is required during validity (impossible for the 1-day vignette), with official proof that the incorrect number plate does not exist, and the correction may affect no more than half of the characters. The start date can only be changed before the start of validity.
• Change of number plate: in the event of a change of number plate or country of registration of the same vehicle (unchanged vehicle identification number), the vignette can be transferred to the new plate during its validity, with supporting documents (old and new registration documents, payment confirmation). It cannot be transferred to another vehicle.
• Cancellation and refund by the Authority: cancellation without reason is possible before the start day or, for a start on the same day, within 15 minutes of payment; a refund is available upon a justified request in the event of double payment for overlapping periods, or for a vehicle not subject to the vignette or previously registered as exempt. Non-use of the vignette does not give entitlement to a refund. Given these very short time limits, any cancellation request must reach us before the start day.
• Checks and penalties: number plate reading by fixed and mobile NDS cameras and police checks. The fine incurred by the driver ranges from €100 to €500 (€50 to €200 if paid on the spot); the operator of a vehicle detected by camera receives a fixed fine of €150, deemed settled by payment of €100 within 15 days.
• Exemptions and free sections: exemptions in particular for emergency vehicles, holders of a disabled parking card (one vehicle per card) and historic vehicles, after prior registration with NDS; there is no exemption for electric vehicles. Several sections around Bratislava and certain towns are free of charge.
• Delivery: electronic Proof of Registration; no sticker is provided.